Sales Operations Analyst
Sales Enablement | Arlington, VA
Summary
Expanding rapidly, Symplicity’s International group is a critical part of its growth strategy. That’s why our Sales Enablement team is so important—it’s an integral extension of our Sales leaders, responsible for helping to process and administer deals, supporting our operational processes and supporting our sales team with Sales Force and data analysis. We’re seeking a talented Sales Enablement professional who will work closely with multiple internal clients (Sales, Finance and Finance Operations, NetSuite, Contracts) as well as with external clients as needed. This role will be internal facing and located in Arlington, VA reporting to the Vice President of Operations. The candidate will be a key part of the International Operations team.
Position Responsibilities:
- Serve as a central point of contact in our headquarter’s office for all business and International activities abroad. The Sales Operations Analyst will develop positive relationships with internal stakeholders including Product Management, Finance, Operations, Contracts, and Marketing to ensure successful operations.
- NetSuite report development/analysis and dashboard creation/update
- Onboarding/training support for our field sales reps and channel partners
- Support forecasting activities with sales reps and channel partners
- Reconciliation of sales and renewal actuals with Finance and Operations
- Assist field sales reps and channel partners with inquiries including resources/dcoumentation, NetSuite and other tools, key components of the sales process such as pricing, contracts and renewals
- Support operations leadership with special projects including renewal process, annual planning activities, sales analysis, sales rep level performance
- Provide necessary data analysis to support marketing and sales campaigns, territory planning, and whitespace analysis
- Liase with cross funtional teams (client care team, marketing, channel team, etc.) to ensure updates and necessary communications with the sales team
- Generally, support the international go to market teams in accelerating a growing book of business by minimizing inefficiencies, solving operational or organizational challenges, and upgrading how business gets done
Required Skills:
- Bachelors degree
- 3-5 years’ sales or business operations experience
- Proven ability to work in cross-fuctional teams and manage projects
- Be an independent, self-starter capable of taking action to solve problems or fulfill responsibilities with minimal supervision
- Data-driven mindset, with strong analytical, data mapping, Power Point, and excel skills
- Experience working with NetSuite, report/dashboard development
- Multi-lingual skills a plus and strong English speaking/writing skills
- Ability to occassionally work flexible hours to provide time zone support
- 10% travel
- Fluency in Spanish is desireable
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